Go up the line
When you have a problem at school, start with the person closest to it. If you don't get an answer, each step has a next one. Keep dates and copies of what you send.
1. The teacher or the school office
Most things are settled here. Ask in writing when you can, so there is a date on it.
Put it in writing
At any step, if you got an answer out loud, send a short email afterwards: what you asked, when, and what you were told, and ask by what date they'll follow up. A written answer can be shared later; a spoken one can't be shown.
2. The principal
If the office can't help, ask for the principal. Say what happened, what you asked for, and what you were told.
3. The district office and the superintendent
Sanger Unified's office is at 1256-425 )955(. Ask which department handles your issue.
The superintendent is Dennis Wiechmann, Ed.D..
4. The Board of Trustees
Trustees are elected and hire the superintendent. You can write to your trustee, or speak during public comment at a meeting.
5. A formal complaint
California's Uniform Complaint Procedures cover things like discrimination, unlawful fees and some program rules. The district must take the complaint in writing and answer it. If you disagree with the answer, many of these can be appealed to the state.
Uniform Complaint Procedures, California Department of Education
Textbooks, unsafe buildings and teacher vacancies have their own faster form, called a Williams complaint.
A records request that's ignored
If a public records request goes unanswered or is turned down without a good reason, the Public Records Act lets you ask the Superior Court to order the records released. Keep the request, its date, and every reply.
6. The county office of education
The county superintendent oversees district budgets and hears some appeals, such as certain transfer and expulsion appeals.
7. The state
The California Department of Education and the State Board of Education set the rules districts follow. The laws themselves are in the Education Code.
State Board of Education
California law, including the Education CodeThe Fresno County Civil Grand Jury
A panel of residents that looks into how local government agencies are run. It takes written complaints from the public, and its reports are published.
Your city and county
This page is a plain-language guide from a parent, not legal advice. The links go to the official pages, which have the exact rules and deadlines.